terms and conditions
By purchasing my products, you agree to the following terms and conditions. It is important to read these terms carefully before making a purchase.
1. Product Information: I strive to provide accurate descriptions and images of my homemade apparel. However, due to the nature of handmade items, there may be slight variations in color, size, and design. I make every effort to ensure that the products you receive meet your expectations.
2. Order Acceptance: I reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product information, or any other issues that may arise. If I cancel an order, I will notify you and issue a full refund if payment has already been processed.
3. Payment: I accept various forms of payment, and I ensure that all transactions are processed securely. By providing your payment information, you confirm that you are authorized to use the payment method selected.
4. Shipping and Delivery: I aim to ship your order within a specified timeframe. However, I cannot guarantee delivery dates as they may be affected by factors beyond my control, such as shipping carrier delays. I will provide tracking information once your order has been shipped.
5. Returns and Exchanges: Due to the nature of homemade apparel, I do not accept returns or exchanges unless the item is defective or damaged upon arrival. If you receive a defective item, please contact me within 7 days of receiving your order to discuss a resolution.
6. Intellectual Property: All designs, images, and content related to my homemade apparel are protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any of my content without my explicit permission.
7. Limitation of Liability: I am not liable for any indirect, incidental, or consequential damages arising from the use of my products. My liability is limited to the purchase price of the item in question.
8. Changes to Terms: I reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review these terms periodically for any updates.
By purchasing my homemade apparel, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for supporting my handmade business.
shipping policy
I prioritize providing a seamless and efficient shipping experience for my customers. I understand that timely delivery is crucial, and I strive to ensure that all orders are processed and shipped promptly.
Once I receive an order, I typically require 3 to 5 business days for processing. This timeframe allows me to carefully create and/or customize each piece of apparel to meet the specific requirements of my customers. I take pride in the quality of my work, and this processing time ensures that I can maintain high standards.
For shipping, I utilize reliable carriers to ensure that my products reach my customers in a timely manner. I offer standard shipping options, which generally take 5 to 7 business days for delivery after processing. I also provide expedited shipping options for those who require faster delivery. The cost of shipping will vary based on the selected method and the destination of the order.
I provide tracking information for all orders once they have been shipped. This allows my customers to monitor the status of their shipment and anticipate its arrival. I encourage my customers to reach out if they have any questions or concerns regarding their order or shipping status.
In the event of any shipping delays caused by unforeseen circumstances, such as weather conditions or carrier issues, I will communicate with my customers promptly to keep them informed. I believe in transparency and will do my best to resolve any issues that may arise during the shipping process.
For international orders, I am committed to providing a clear understanding of shipping times and potential customs fees. I recommend that my customers check with their local customs office for any additional charges that may apply upon arrival.
Overall, my goal is to ensure that my customers receive their apparel in a timely manner while maintaining the quality and craftsmanship that I stand behind. I appreciate the trust my customers place in me and am dedicated to providing a positive shopping experience from start to finish.